Last Updated: September 1, 2025
Remerge (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”), website, or any related services (collectively, the “Services”). It is designed to meet the requirements of global privacy frameworks, including the General Data Protection Regulation (GDPR) of the European Union, the California Consumer Privacy Act (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and other applicable laws.
Information We Collect
We collect the following categories of information to provide and improve the Services:
Account Creation Data: phone number, email address, full name, username, password, and date of birth.
Group and Content Data: videos, images, captions, group memberships, and other user-generated content shared within Remerge.
Device and Technical Data: device identifiers, IP address, operating system, app version, crash logs, and performance metrics.
Usage Data: frequency of use, interactions with features (e.g., joining groups, viewing reels), session length, and engagement metrics.
Location Data: approximate geolocation (with user consent) for discovery of other users or specific content.
Address Book and Contact Data: if you choose to sync your contacts, we may collect and process contact information from your device’s address book (such as names, phone numbers, and email addresses) to help you find and connect with friends or invite others to join Remerge. We will only access this information with your explicit consent and will not store or use it for other purposes without authorization.
Communication Data: customer support inquiries, abuse reports, and other messages sent to Remerge.
Payment Data: if applicable for future premium features, future subscription payments, or future in-app purchases (processed through Apple, Google, or third-party payment providers).
Inferred Data: analytics data derived from user behavior, preferences, and activity trends.
How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain the Services, including enabling group video sharing and personalized feeds.
To ensure community safety by moderating harmful or inappropriate content (nudity, violence, harassment, etc.) using automated tools and human review.
To improve and personalize the App experience, including recommendations, feature development, and usability improvements.
To communicate with you about updates, security alerts, changes to policies, or customer support responses.
To prevent fraud, abuse, and unauthorized access.
To comply with legal obligations, regulatory requests, or enforce our Terms of Service.
To measure and analyze usage trends for performance monitoring and business insights.
To support advertising and marketing (if enabled in the future), including use of anonymized analytics data for ad performance.
Sharing of Information
We may share your information with the following categories of recipients:
Service Providers: hosting, cloud storage, analytics, customer support, and moderation services under strict contractual controls.
Group Participants: content you upload is shared with members of the groups you join. Depending on your privacy settings, this includes group-specific reels.
Legal Authorities: when required to comply with applicable law, respond to lawful requests, or protect rights, safety, and property.
Corporate Transactions: if Remerge undergoes a merger, acquisition, reorganization, or sale of assets, your data may be transferred.
Advertising & Partners (future use): anonymized or aggregated data may be shared with partners for advertising and sponsorship opportunities, with user consent where required.
Child Protection & Age Restrictions
Remerge is not directed to children under 13. Users under 13 are prohibited from creating accounts.
We implement strict verification processes, including requiring valid email or phone confirmation.
Accounts found in violation of age restrictions may be suspended or terminated.
Convicted sex offenders are prohibited from using Remerge.
We comply with COPPA, GDPR (Articles 8 and 17), and other child-protection laws.
International Data Transfers
We store and process data in the United States, but your information may be transferred and processed in other countries where our service providers operate.
If you are located in the EU/EEA, we ensure data transfers comply with GDPR requirements, including Standard Contractual Clauses (SCCs).
Users in other jurisdictions may have additional rights under local laws.
Your Rights
Depending on your location, you may have the following rights:
Right to Access: request a copy of the personal data we hold.
Right to Rectification: correct inaccurate or incomplete data.
Right to Erasure: request deletion of your account and data, subject to legal obligations.
Right to Restriction: limit processing of your data.
Right to Data Portability: receive your data in a structured format.
Right to Object: opt out of certain processing, including direct marketing.
Rights under CCPA/CPRA: opt-out of data selling/sharing, know what categories of data are collected, request deletion, and exercise non-discrimination rights.
Right to Withdraw Consent: when processing is based on consent, you may withdraw it at any time.
Security
We employ technical, organizational, and physical safeguards to protect your data. This includes:
Encrypted storage and transmission (SSL/TLS).
Regular audits, vulnerability scanning, and penetration testing.
Access controls limiting data access to authorized employees and contractors.
Automated monitoring for suspicious activity and account misuse.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
Data Retention
We retain your information only as long as necessary to provide the Services or comply with legal obligations:
Account Data: retained while your account is active.
Content Data: retained until you delete it or your account.
Abuse Reports & Moderation Logs: retained for compliance and auditing purposes.
Legal/Financial Data: retained as required under applicable law.
Do Not Track & Global Privacy Control
Our Services currently do not respond to Do Not Track (DNT) signals. However, we honor Global Privacy Control (GPC) signals where legally required.
Third-Party SDKs and Analytics
Remerge may integrate third-party software development kits (SDKs) and analytics tools to help us understand app performance, user behavior, and to provide certain features (e.g., crash reporting, push notifications).
These third parties may collect information such as device identifiers, usage data, or IP addresses. We require contractual assurances that these providers comply with applicable data protection laws.
A current list of third-party SDKs and analytics providers is available upon request at info@remergeapp.com.
Advertising and Marketing Practices
Remerge may, now or in the future, display in-app promotions, sponsored reels, or personalized content.
If advertising is enabled, we may use anonymized or aggregated data for ad targeting. We do not sell personal information to advertisers.
Users may opt out of personalized advertising where required by law (e.g., GDPR or CCPA).
Data Breach Notification
In the event of a data breach involving personal information, Remerge will notify affected users and relevant authorities as required by law.
Notifications will include the nature of the breach, categories of data affected, potential consequences, and measures taken to mitigate harm.
Users are encouraged to maintain updated contact information to ensure timely notification.
Automated Decision-Making and Profiling
Remerge may use automated systems to flag policy violations, detect suspicious activity, or recommend users or reels.
These systems may result in content removal or account suspension. Users have the right to appeal such decisions by contacting support@remergeapp.com.
We do not use automated profiling for legal or employment decisions.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the transaction.
Remerge will provide notice of any such transfer and ensure your rights remain protected.
Cookies and Tracking Technologies
While Remerge is a mobile app, our website may use cookies, pixels, and similar tracking technologies for functionality and analytics.
You can adjust cookie settings in your browser or device preferences.
Some features may not function properly if cookies are disabled.
Employee and Contractor Access
Only authorized employees, contractors, and service providers with a legitimate business need have access to personal information.
All personnel are bound by confidentiality agreements and subject to disciplinary action for violations.
Data Localization
Depending on local legal requirements, certain user data may be stored in specific jurisdictions.
Where localization laws apply, we ensure data remains accessible to Remerge operations while meeting local compliance obligations.
Updates to This Privacy Policy
Remerge may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices.
Significant updates will be communicated to users through in-app notices, email, or website postings.
Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, your data, or your rights, you may contact us at:
support@remergeapp.com
Hastech Media, LLC
Austin, TX, USA
